Contact Us

We’d love to hear from you. If you have any queries about any of our services use the form below or if you prefer phone us.

Louise is happy to answer any questions about the safety of pet travel.

    Contact Info

    General Enquiries

    +44 (0) 191 649 7448

    Frequently Asked Questions

    Pets are secured into the cargo area of the aircraft, this is a unit designed for live animals
    The cargo section of the aircraft for live animals is temperature controlled and dark, this gives the animals the impression it is night time and will often sleep.

    No and this is due to the pets having equal access to water.

    Yes this can be arranged, and is based on availability.

    Small blanket or a favourite toy would be allowed, however not bean bags or large duvets.

    Some airlines will allow a small amount of food enough for one or two meals

    Yes pets can travel with a small amount of prescribed medication; a vet must write a letter confirming the active ingredient.

    Unfortunately pets cannot have food while on route; however a small amount is permissible for the journey.